Remember to consider the warranty when making bathroom and kitchen selections
When purchasing or specifying tapware, sinks, showers and accessories, remember to consider the strength of the warranty when making your choices. A robust warranty is an indication of the quality of the product that a brand is prepared to stand behind.
At Phoenix, our warranty program is a testament to our ongoing commitment to producing quality products for the bathroom, kitchen and laundry. This begins with monitoring the manufacturing process of every Phoenix product under our strict engineering and quality control as we are determined to create products of high quality, longevity and durability.
Each Phoenix product is tested to ensure we exceed all Australian standards, including the standards of our customers. We only ever send products to market when we are confident they will provide valuable and long-term solutions, allowing us to offer extensive warranties.
We have a highly trained, full-time team at our Melbourne based head office, who are dedicated to providing quality after-sales care and service, which allows our customers to purchase with confidence and peace of mind.
Each Phoenix product is tested to ensure we exceed all Australian standards, allowing us to offer extensive warranties.
Unparalleled craftsmanship in LuxeXP™ and NX Showers enable lifetime warranties
Embodying the essence of a luxury shower and designed in-house using patented technology, LuxeXP™ Showers have been created to redefine showering through the perfect blend of artistry and engineering. The manufacturing process involves rigorous testing of all moving parts, including the premium brass sliders, rails and brackets. With a lifetime warranty on all LuxeXP™ shower products, parts and finishes, homeowners and specifiers gain peace of mind and confidence in their choice of a high-quality product.
Unparalleled craftsmanship in LuxeXP™ and NX Showers enable lifetime warranties
Refined by design, NX Showers elevate the essential elements of showering. With five unique collections, there is an NX Shower to suit everyone. All NX Showers are backed by a lifetime warranty on the product, parts and finish which illustrates our trust in their design and engineering quality.
Guaranteeing the strongest moving parts
When it comes to mixer tapware, the cartridge is one of the most important components. A cartridge regulates the flow and temperature of water and is in constant movement each time you use your tapware. It is also the component that is under constant mains pressure, so it is vitally important to purchase a product that has a strong cartridge warranty.
We provide a lifetime replacement warranty on our brass European cartridges
Phoenix uses different types of cartridges, depending on the type of mixer. We provide a lifetime replacement warranty on our brass European cartridges that feature in the mixers in our award-winning Axia collection. A robust 15-year replacement warranty is placed on all our standard ceramic cartridges in our Mixers, including our Cold Start, Progressive and SwitchMix® cartridges.
A robust 15-year replacement warranty is placed on all our standard ceramic cartridges
Consider the strength of warranties when making selections
When purchasing or specifying tapware, sinks, showers and accessories, remember to consider the strength of the warranty when making your choices. A robust warranty is an indication of the quality of the product. Phoenix warranties are amongst the strongest in the Australian marketplace and show that we stand behind the design and manufacturing process of all our goods, giving you peace of mind and pride in your selections.
To view our warranty page on our website, please click here.
